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Privacy Policy

Introduction

KizunaCon (“the Company,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our website, events, and services. This Privacy Policy describes how we collect, use, store, and protect personal information in connection with our live events, ticketing, marketing, and communications.

By accessing our website or providing personal information, you consent to the practices described in this Privacy Policy.
 

Information We Collect

KizunaCon may collect the following types of information:

Personal Information

  • Name

  • Email address

  • City or region

  • Ticket purchase information

  • Vendor or artist application details

  • Communications sent to us via email or forms

Non-Personal Information

  • Website usage data

  • Referral sources

  • Aggregated analytics data

We collect information only when voluntarily provided or when required to deliver services such as ticketing, event registration, or communications.


How We Use Information

Personal information may be used to:

  • Process ticket sales and event registrations

  • Communicate event updates and operational information

  • Manage waitlists, vendors, and artists

  • Send marketing or promotional communications (with opt-out options)

  • Improve our events, website, and services

We do not sell personal information to third parties.
 

Email Communications & Marketing

Individuals who join our waitlist, purchase tickets, or otherwise provide contact information may receive emails related to:

  • Event announcements

  • Schedule updates

  • Ticket availability

  • Marketing communications

Recipients may unsubscribe from marketing emails at any time using the link provided in each communication.


Data Sharing & Third Parties

KizunaCon may share information with trusted third-party service providers solely for the purpose of operating our business, including:

  • Ticketing platforms

  • Email marketing services

  • Payment processors

  • Website hosting and analytics providers

These providers are authorized to use personal information only as necessary to perform services on our behalf.
 

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, or disclosure. While no method of transmission or storage is completely secure, we strive to protect information in accordance with industry-standard practices.


Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or support legitimate business operations.


Children’s Privacy

KizunaCon events are intended for a general audience. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

International Visitors

Our services are operated in the United States. By providing information to KizunaCon, you acknowledge that your information may be processed and stored in the United States.


Changes to This Policy

KizunaCon may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

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